Flow Heart and Vascular SMS Terms and Conditions

Program Description and Consent

By opting in to receive SMS messages from Flow Heart and Vascular, you agree to these terms and conditions. We use SMS to communicate about your care and our services. Phone numbers obtained during the SMS consent process will not be shared with third parties for marketing purposes. Your number is used only for communications related to our services.

Types of Messages You May Receive

Appointment reminders and scheduling updates
Follow-up and care coordination messages
Billing notices or inquiries
Promotions or offers if you have opted in to marketing messages

Message Frequency

Message frequency may vary by service and your care needs. You may receive up to 10 messages per week related to appointments, follow-up, billing, and similar communications.

Charges and Fees

Standard message and data rates may apply according to your mobile carrier plan. Rates may differ for domestic and international messages.

Opt-in Methods

Verbally during a conversation with our staff
By submitting an online form
By completing a paper consent form

How to Opt Out

You can opt out at any time by replying STOP to any message we send. You can also contact us at [email protected] to request that we stop SMS communications.

Help

If you are experiencing any issues, reply with the keyword HELP for assistance or email us at [email protected].

Standard Disclosures

Message and data rates may apply
You can opt out at any time by texting STOP
For assistance, text HELP or visit our Privacy Policy page
Message frequency may vary by service
Carriers are not liable for delayed or undelivered messages

Privacy and Security

SMS is not a secure channel for sharing sensitive health information. Please avoid sending protected health information, Social Security numbers, or payment details by text. For privacy details, see our Privacy Policy.

Eligibility

You must be the account holder or have the account holder’s permission to enroll a mobile number. By opting in, you confirm that you are at least 13 years old.

Changes to These Terms

We may update these SMS Terms and Conditions to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new effective date.